Mobile terms and conditions

Effective Date: July 12, 2026

Welcome to HW Skin (“HW Skin,” “we,” “our,” or “us”). By accessing or using hwskin.com (the “Website”), booking an appointment, purchasing products, or using any of our services, you agree to these Terms of Service. If you do not agree to these terms, please do not use our Website or services.

1. Eligibility

You must be at least 18 years old or have the consent of a parent or legal guardian to use our Website or receive services.

2. Products and Services

HW Skin provides skincare products, aesthetic treatments, skincare consultations, and educational content.

We reserve the right to modify, discontinue, or update products, services, pricing, and availability at any time without prior notice.

3. Medical Disclaimer

Information provided on this Website is for informational and educational purposes only and is not intended as medical advice.

Our treatments and product recommendations do not replace professional medical diagnosis or treatment. Always consult a qualified healthcare provider regarding medical conditions or concerns. Individual results vary and cannot be guaranteed.

4. Appointments

Appointments may require a deposit.

Please arrive on time for scheduled appointments.

Late arrivals may result in shortened treatments or rescheduling.

Missed appointments or late cancellations may be subject to cancellation fees.

5. Orders and Payments

All prices are listed in U.S. Dollars unless otherwise stated.

Payment is due at the time of purchase or service.

We reserve the right to refuse or cancel orders for any reason, including pricing errors, suspected fraud, or product availability.

6. Shipping

Shipping times are estimates and are not guaranteed.

Once an order has been transferred to the shipping carrier, HW Skin is not responsible for shipping delays caused by the carrier, weather, or other circumstances beyond our control.

7. Returns and Refunds

Returns are accepted only in accordance with our Refund Policy.

Opened or used skincare products generally cannot be returned for hygiene and safety reasons unless they arrive damaged or defective.

Refunds are issued only after returned items have been inspected and approved.

8. Gift Cards

Gift cards are non-refundable and cannot be redeemed for cash unless required by law.

HW Skin is not responsible for lost or stolen gift cards.

9. Promotions

Promotional offers, discounts, and coupon codes may be modified or discontinued at any time.

Only one promotional code may be used per order unless otherwise stated.

10. User Conduct

You agree not to:

Violate any laws or regulations.
Interfere with Website security or functionality.
Submit false or misleading information.
Attempt unauthorized access to our systems.
Use the Website for fraudulent purposes.

11. Intellectual Property

All content on this Website, including text, graphics, logos, images, videos, product descriptions, and branding, is the property of HW Skin or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, or use our content without written permission.

12. User Reviews

If you submit reviews, testimonials, photos, or other content, you grant HW Skin a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and publish that content for marketing and promotional purposes.

We reserve the right to remove reviews that are offensive, misleading, or violate these Terms.

13. Limitation of Liability

To the fullest extent permitted by law, HW Skin shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our Website, products, or services.

Our maximum liability shall not exceed the amount paid for the applicable product or service.

14. Disclaimer of Warranties

The Website, products, and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee uninterrupted access to the Website or that it will be free of errors or viruses.

15. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

16. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites.

17. Changes to These Terms

We may update these Terms of Service at any time. Updated versions become effective immediately upon posting on this Website.

Your continued use of the Website constitutes acceptance of the revised Terms.

18. Governing Law

These Terms shall be governed by the laws of the state in which HW Skin operates, without regard to conflict of law principles.

19. Mobile Terms of Service

Messages related to your account, orders, services, appointment reminders, marketing and promotional messages may be received. Frequency may vary.
You can cancel the SMS service at any time by texting “STOP.” After you send “STOP,” we will confirm your unsubscribe via SMS. After this, you will no longer receive messages from us. If you would like to opt back in, you may sign up again as you did previously.
If you are experiencing issues with the messaging program, reply with the keyword “HELP” for assistance, or contact us directly at {insert support email address or toll-free number}.
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply for any messages sent to you from us and from you to us. Message frequency may vary. For questions about your text or data plan, please contact your wireless provider.
If you have questions regarding privacy, please review our Privacy Policy here

20. Contact Us

If you have questions regarding these Terms of Service, please contact us:

HW Skin

Website: https://hwskin.com

Email: info@hwskin.com

Phone: 630-341-0844

Business Address: 610 Devon St., Park Ridge, IL 60068